I found this infographic on Pinterest and thought it was super interesting. Here are two of my favorite facts:

  • Twitter has 6 distinct social media networks: polarized crowds, tight crowds, brand clusters, community clusters, broadcast networks, support networks.
  • Many customers believe that companies should respond to questions and complaints within one hour on Twitter.

Learn more in the infographic below:
10 surprising social media facts

Kelsey Jones

Kelsey Jones

Founder/Chief Marketing Consultant at Six Stories
Kelsey Jones helps clients around the world grow their social media, content, and search marketing presence. She enjoys writing and consuming all kinds of content, both in digital and tattered paperback form.
Kelsey Jones
Kelsey Jones