Beyond Surveys: How to Measure Customer Satisfaction

Beyond Surveys: How to Measure Customer Satisfaction

Customer satisfaction has a major impact on several facets of your business, including sales, brand sentiment, marketing and advertising strategies, and more. Getting customer feedback via surveys is usually a fairly effective way to hear from your customers. However,...
How Behavioral Marketing Works

How Behavioral Marketing Works

We’ve come a long way since the traditional days of advertising, when marketers and advertising executives brainstormed how to entice their audiences, ran a newspaper or radio ad, and hoped it worked. Now, with online marketing and advertising driven by statistics and...
How to Use Online Coupons Without Cheapening Your Brand

How to Use Online Coupons Without Cheapening Your Brand

Most businesses want more customers but may be concerned about using coupons. The common fear is making a brand look “cheap” or that customers will begin relying on coupons to make any purchase. However, coupons don’t have to weaken a company’s brand or make them look...